Case studies

Work you can check the numbers on

Three engagements, described the way we describe them internally: the problem, the actions taken, and what changed as a result.

Dental clinic · Lisbon, Portugal

From page three to the map pack in one quarter

Challenge

A well-reviewed clinic ranked outside the top twenty for every high-value search because its profile used the wrong primary category and its service area was undefined.

What we did

Primary category changed to Dentist with five supporting categories
Twenty-eight services added with mapped, localized descriptions
Weekly posts and 60 geo-tagged photos published
Review flow installed at reception and post-appointment SMS

3 → 41

Map pack keywords

+184%

Calls from Google

2 → 19

New reviews / month

Auto repair · Mexico City, Mexico

Suspension reinstated, then rebuilt for growth

Challenge

A hard suspension removed the workshop from Maps entirely during its busiest season, wiping out its main source of new customers.

What we did

Root-cause audit identified an inconsistent registered address
Documentation package assembled and appeal filed
Post-reinstatement rebuild of categories, hours and services
Ongoing monthly optimization and review responses

9 days

Reinstatement

+112%

Direction requests

+63%

Monthly bookings

Restaurant group · Medellín, Colombia

Three locations, one consistent local presence

Challenge

Three venues competed with each other in search results, splitting reviews and confusing customers with duplicate listings.

What we did

Duplicate listings merged and ownership consolidated
Location pages built with distinct schema and menus
Per-venue review programmes with weekly response SLA
Geo-grid rank tracking across the surrounding districts

+229%

Combined profile views

4.1 → 4.7

Average rating

+147%

Website clicks

Your market is not more difficult than these.

Every one of these businesses started behind an established competitor. The audit shows how far behind you are and what closes the gap.

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